Connect · Sync · Automate
Stop entering the same data twice
Most companies don't need more software. They need the software they already have to talk to each other. We build one- and two-way sync between your ERP, CRM, accounting, eCommerce, shipping, and phone systems, so a record entered once shows up everywhere it's needed.
In practice
What this looks like in practice
One order, entered once
A sale lands in your store and the order, the customer, the invoice, and the shipping label follow without anyone retyping them. Fewer clicks, fewer steps, fewer typos.
Numbers that agree
When accounting, the CRM, and the warehouse all read from the same source, month-end stops being an argument about whose report is right.
One login, fewer passwords
Single sign-on puts your applications behind one identity you control, so access is granted and revoked in one place when people join or leave.
Failures you hear about first
We build monitoring and alerting into every connection, so a broken sync surfaces as an alert to whoever is watching it rather than as a phone call from your customer.
Scope
What we do
- One- and two-way sync between systems
- ERP, CRM, and accounting integration
- eCommerce, shipping, and warehouse connections
- API integration and custom middleware
- Single sign-on and identity management
- Eliminating duplicate data entry
- Legacy systems and file-based interfaces
- VoIP and phone system integration
- Encrypted transport and scoped API credentials
- Monitoring and alerting built in from the start
Engagement
How an engagement runs
01
Map
We inventory every system in play, who owns it, what data it holds, and where the same record is being entered more than once.
02
Design
The integration plan is written in plain language: which system is the source of truth for each field, what syncs one way, what syncs both, and how conflicts get resolved.
03
Build
We build and test against sandbox data first, then cut over with a rollback path. API credentials are scoped to the minimum each connection needs and stored where your team can rotate them.
04
Watch
Once it's live, the connection has a named owner and a documented runbook. On the integrations we support, vendor deprecation notices come to us so an API change becomes scheduled work instead of an emergency.
FAQ
Common questions
Do we have to replace any of our current systems?
No. Integration work assumes you keep what you have. A few older products genuinely can't be connected, because they expose no API and no usable export; where we hit one of those, we say so early and price the alternatives. Deciding whether a different application beats the workaround is covered in Business Applications at /services/business-applications/.
How long does an integration take?
We scope it before we quote it, because the range is genuinely wide. What drives it: how many systems are involved, whether each one exposes a usable API, how many fields have to reconcile, and how consistently your data has been entered up to now. That last one is the honest variable, and it is rarely the code.
What happens when a vendor changes their API?
APIs change, and a connection that worked last quarter can stop without warning. On the integrations we support, deprecation notices come to us and the fix gets scheduled. If you'd rather own them in-house, we document each one and hand it over, credentials and runbook included.
Can you work with our existing IT provider?
Yes. We're often brought in for the integration layer while another firm keeps the helpdesk and the hardware. We define the seam between us in writing so nothing falls through it.
Is it safe to connect systems over the internet?
It is when it's done deliberately: encrypted transport, credentials scoped to the minimum each connection needs, secrets kept out of source code, and access logged. Where a connection should never touch the public internet we run it over a site-to-site tunnel. See Infrastructure & Security at /services/infrastructure-security/.
Let’s talk about systems integration.
Tell us what you’re running — we’ll tell you how we’d help.
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